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Home > How to Get to Burj Khalifa from Dubai Mall

How to Get to Burj Khalifa from Dubai Mall

How to Get to Burj Khalifa from Dubai Mall

Qazi Raza by Qazi Raza
June 10, 2025
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To get to the Burj Khalifa from The Dubai Mall, you will go to the Lower Ground Floor of the mall. Follow the signs for “At the Top, Burj Khalifa.” The main entrance to the observation decks is located here. You can walk through the mall or use a complimentary buggy service for assistance.

Your Guide to Reaching Burj Khalifa from Dubai Mall

Table of Contents

  • Your Guide to Reaching Burj Khalifa from Dubai Mall
  • Step-by-Step Directions to the Burj Khalifa Entrance
  • Important Tips for Your Visit

You can get to the Burj Khalifa from Dubai Mall without hassle. The entrance to the iconic “At the Top” experience is inside the mall itself. So, this makes your visit simple and comfortable. You do not need to go outside.

The entire journey is indoors, which is great to escape the Dubai heat. Clear signs will guide you through the mall. Or, you can ask for directions at any information desk.

Walking to the Burj Khalifa Entrance

The most direct way to get to the Burj Khalifa is by walking through The Dubai Mall. The mall is large, so be prepared for a short walk.

  • Start from any point within The Dubai Mall.
  • Look for overhead signs that direct you to the Burj Khalifa. These signs are plentiful and easy to spot.
  • You will need to go to the Lower Ground Floor.
  • Follow the signs for “At the Top.” This is the name of the Burj Khalifa’s observation deck experience.
  • The walk will lead you directly to the ticket counters and the entrance to the elevators.

The path is fully accessible for strollers and wheelchairs. The wide corridors and smooth surfaces make it a manageable walk for everyone.

Using the In-Mall Buggy Service

The Dubai Mall offers a helpful in-mall chauffeur service. This is a convenient option if you prefer not to walk.

  • You can find the chauffeur service at any of the mall’s concierge desks.
  • Request a ride to the Burj Khalifa “At the Top” entrance.
  • The buggy service is complimentary.
  • This service is ideal for families with small children or visitors with mobility concerns.

Comparing Your Options: Walking vs. Buggy

How to Get to Burj Khalifa from Dubai Mall
FeatureWalkingIn-Mall Buggy
CostFreeComplimentary
Time10-15 minutes5-10 minutes
ConvenienceFollow signs at your own paceDirect drop-off
AccessibilityWheelchair and stroller-friendlyIdeal for limited mobility

Step-by-Step Directions to the Burj Khalifa Entrance

Finding your way through The Dubai Mall to the Burj Khalifa is a simple process. Here is a clear path to follow:

From the Main Dubai Mall Entrance (closest to the fountains)

  1. Enter the mall and head towards the center.
  2. Take the escalators or elevators down to the Lower Ground Floor.
  3. You will see signs for the Food Court and The Dubai Fountain. Continue following the signs for “At the Top, Burj Khalifa.”
  4. The path will lead you past several shops and restaurants.
  5. The entrance will be clearly marked on your left.

From the Dubai Mall Metro Link Bridge

  1. After exiting the metro station, walk through the air-conditioned Metro Link Bridge.
  2. This bridge will take you to the second floor of The Dubai Mall.
  3. Enter the mall and take the escalators or elevators down to the Lower Ground Floor.
  4. Look for the “At the Top” signage.
  5. Follow these signs to reach the Burj Khalifa entrance.

Also Read: How to Get to Monorail Dubai by Metro

Important Tips for Your Visit

To make your visit as smooth as possible, keep these points in mind:

  • Book tickets in advance: It’s a good idea to purchase your Burj Khalifa tickets online in advance. This saves you time and ensures you get your preferred time slot.
  • Arrive early: Plan to arrive at the entrance at least 15-30 minutes before your scheduled ticket time. This gives you enough time for security checks.
  • Luggage storage: Large bags and strollers are not allowed on the observation decks. You can store them in the complimentary luggage room near the entrance.
  • Best time to visit: For fewer crowds, consider staying on a weekday morning. Sunset is a popular time, so book in advance if you want to enjoy this experience.
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Qazi Raza

Qazi Raza

Qazi Raza is the SEO content manager at UAE Flag, sharing helpful insights about life, culture, and opportunities in the UAE. Passionate about delivering clear and useful information to help readers navigate and enjoy everything the UAE offers.

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